Director of Communications

San Francisco Lesbian Gay Bisexual Transgender Community Center

Job Announcement:

JOB TITLE:  Director of Communications

REPORTS TO:  Deputy Executive Director

STATUS: Full time / Exempt  

COMPENSATION:  $80,000/annually and competitive benefits

SCHEDULE: Monday-Friday; flexibility and occasional evenings will be required

Position Description: The Director of Communications is a key leadership position on the Center’s staff with core responsibility for strengthening and expanding the Center’s branding, marketing and communication efforts to advance the agency’s mission and vision. This position leads the organization in demonstrating the deep impact it has on the community. It works across all teams to develop short and long-term communication, media and promotional strategies, manage media relations, video production, publications and generate content for a broad range of media platforms. This position functions as the chief marketing writer for the fundraising team and chief copy-editor for various written communications across the organization. It has a wide range of responsibilities from developing strategy to implementation. This is a leadership position within the organization.

Essential Job Functions:

1. Develop, maintain and evaluate the Center’s marketing and communications plan, oversee brand identity, voice and positioning and define key organizational messaging strategy to improve the organization’s visibility and advance its goals.
2. Work across all departments to develop messages on LGBT community/movement issues and programmatic and strategic initiatives. Work with staff to ensure brand consistency across all marketing materials, set communications goals, institutionalize best practices, and track and report on success. 
3. Craft and execute proactive media outreach across all platforms including traditional, new media and social media. Execute rapid response for breaking news stories. Monitor incoming and external media across all platforms.
4. Conduct all media relations (creating press advisories and releases, fielding reporter inquiries and managing press conferences). Develop and maintain relationships with bloggers, print, television and radio reporters, columnists, producers and editorial staff.  Pitch and frame news stories. Brief, prepare and media train organization’s spokespeople.
5. Serve as project manager, editor-in-chief and chief content developer for all major communications channels and publications including social media networks, mass e-mail, annual report, brochures, videos, blogs and more. Manage the organization’s website including writing content, managing aesthetic quality, information architecture, navigation and overall user experience. 
6. Develop fundraising messages and generate communications to grow contributed income. (Excluding grant writing).
7. Supervise contractors including graphic designers, printers and other freelancers. Supervise volunteers and interns.
8. Contribute to the overall strategic leadership, management and direction of the Center. Partner with all teams, Deputy Executive Director and Executive Director to achieve marketing strategies and goals and interface with the Center’s board of directors on appropriate issues.
9. Other duties as assigned

Minimum Qualifications:

1. Commitment to the mission of the SF LGBT Center and a strong commitment to racial, social and economic justice. Understanding of the needs of vulnerable LGBTQ communities and ability to work with a broad range of constituents and stakeholders representing the LGBTQ and allied communities.
2. At least five years’ experience in managing marketing/communications functions required. LGBT-related communications and marketing experience preferred.
3. Exceptional writing, editing, verbal, interpersonal, presentation and analytical skills required.
4. Extensive experience in working with new, social and traditional media.
5. Proven ability to manage websites and organizational brand strategy and identity.
6. Experience in media relations including relationship building, message development, and convincing reporters and producers to create stories. Experience in crisis communications strongly desired.  
7. Strong ability to navigate and work with the constantly changing technology of successful communications. Experience across all social media platforms, analytics software, communications databases and automated e-mail marketing tools. Experience in using data and research to tell stories highly desired. 
8. Experience managing consultants and mentoring staff. Supportive work style that motivates staff to deliver superior work, strong partnership, managerial and strategic planning skills.
9. Strong organizational skills including budgeting, attention to detail, ability to work well under pressure and deadlines and a strong record of making good judgment calls about communication priorities and management of resources.
10. Innovative and entrepreneurial approach, including solution-oriented approaches to complex issues. Ability to learn and internalize new information, concepts and practices. Ability to think critically, analyze problems and contribute to agency leadership. Ability to work in a culturally diverse and fast-paced environment.

  THE SF LGBT CENTER

The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:

     • Fostering greater opportunities for people to thrive.
     • Organizing for our future.
     • Celebrating our history and culture.
     • Building resources to create a legacy for future generations.

EQUAL OPPORTUNITY

The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status or any other basis prohibited by statute.

  APPLICATION PROCESS

Submit:

1. Cover letter expressing your interest
2. Resume detailing experience/qualifications
3. Writing Sample (two pages maximum)  

Submit to: SF LGBT Center

1800 Market Street

San Francisco CA 94102

Email: jobs@sfcenter.org Or fax to: (415) 865-5501

Please include: Director of Communications in subject line

NO PHONE CALLS PLEASE