Specialist, Digital Education

Based in Atlanta, GA the American College of Rheumatology is a professional association for physicians, health professionals and scientists that work in the medical subspecialty of rheumatology. The ACR has over 9,400 members from around the world. We offer a variety of services, including: educational programming, legislative advocacy, practice management support and grant funding through its Rheumatology Research Foundation. The ACR’s Scientific Meeting, held each fall, is the premier scientific meeting in the world devoted to rheumatic diseases. To find out more about us please visit www.rheumatology.org

AMERICAN COLLEGE OF RHEUMATOLOGY

POSITION DESCRIPTION

TITLE:                                    Specialist, Digital Education

POSITION # :                         30

DATE:                                     January 4, 2019

STATUS:                                Non-Exempt

LEVEL:                                   Specialist

DIRECT SUPERVISOR:         Sr. Director, Education

POSITION SUMMARY DESCRIPTION:

The Specialist, Digital Education is charged with routine management and business operations of the ACR’s digital educational content; contributing to the development and testing of online activities; supporting users; and providing the onsite logistical support needed to implement virtual and hybrid meetings.  Assists with special online educational projects as needed.

DUTIES & RESPONSIBILITIES:

• Create and support educational activities on third party platforms, e.g., ACR Beyond, image library, LMS includes developing and maintaining publication schedules, uploading content including video, speaker syllabi, learner evaluations and completing UAT prior to publication, etc.
• Assist with ensuring works, rights and permissions are properly documented and represented within ACR’s internal systems and digital educational activities
• Support virtual meeting and live streaming content throughout planning process and provide logistical support for virtual and hybrid meetings
• Support users of ACR’s digital educational platforms by responding, resolving and documenting user inquiries
• Manage the Rheumatology Image Library Subcommittee and annual submission process including the image caption writing review and upload process
• Contribute to standard operating procedure documentation for digital educational activities
• Maintain all digital learner statistics and user data includes providing a monthly report of the success, challenges or failures of initiatives under the incumbent’s purview along with recommended corrective action to be taken on a going forward basis

• Some overnight and weekend travel as required to fulfill job responsibilities
• Any other duties as the Director, Online Education, the Vice President, Education, or the ACR Executive Vice President may assign

QUALIFICATIONS:               

• Bachelor’s degree and/or equivalent professional experience
• Two to five year experience with online education for adult learners with emphasis on virtual and hybrid meeting development and live streaming of educational meetings
• Knowledge of current digital instructional technologies
• Knowledge of  issue-tracking, bug-tracking, and project-management software
• Advanced knowledge of Windows Operating Systems, Microsoft applications, Adobe Creative Cloud, content management systems, learning management systems, and internet communications
• Knowledge of Apple Operating Systems and applications
• Knowledge of copyright and permission compliance

• Demonstrated expertise and success in:

• Clear oral and written communication
• Excellent interpersonal skills with the ability to work with staff, volunteers, members, and vendors tactfully and efficiently

• Knowledge of the Accreditation Council for Continuing Medical Education (ACCME) Accreditation Criteria, including the Standards for Commercial Support; the American Medical Association (AMA) Physician’s Recognition Award and Credit System for Continuing Medical Education (CME); and the American Board of Internal Medicine (ABIM) Maintenance of Certification (MOC) Program preferred
• Certified Digital Event Strategist (DES) or equivalent certification preferred
• Ability to lift a minimum of 20 pounds on a routine basis

The ACR provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. The ACR complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities or conducts business.

This is not a contract. The description and duties as they relate to this position are subject to change as reasonable business necessity dictates. In the event of such changes, a new job description may be created.