Cathedral Book Store Manager

Atlanta, Georgia
Feb 27, 2019
Mar 29, 2019
Position Type
Full Time

Job Description: Cathedral Book Store Manager

Job Summary – The Store Manager will oversee all of the daily operations of the store. They will manage the store’s employees and volunteers, including hiring, firing, performance evaluation, scheduling, and assigning duties and responsibilities. They will oversee the operational and organizational standards of the store as well as implement its merchandising, marketing, advertising, and financial strategy. The Store Manager will be responsible for maintaining the overall culture of the store and ensure that the Cathedral Book Store is achieving its Board-directed Purpose and Mission.

Hours – Full Time, Salaried (Exempt)

Reporting Structure – Reports to the Board of Directors

Education/Experience Required:

  • Minimum of high school diploma. Candidates with associate’s or bachelor’s degrees will be given preference
  • 3+ years of experience working in a retail environment, ideally in a supervisory role
  • Effective communicator and manager
  • Demonstrated willingness to learn and tackle new challenges

Skills Required:

  • Leadership – Able to inspire others to work toward a common vision and purpose
  • Spoken and Written Communication – Able to articulate his or her vision, plan, strategy for the store
  • People – Able to keep employees and volunteers motivated to do the things necessary for the store’s success
  • Service – Displays hospitality and responsiveness to customers, while maintaining a culture of service in the store
  • Analysis – Able to analyze all aspects of the business from the P&L to the performance of the employees to the behavior of the customers
  • Time Management – Able to manage own time as well as staff’s


Managing, Organizing, Operations

  • Achieving financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Developing and implementing marketing and outreach strategies to raise our customers’ pool, expand store traffic, and optimize profitability
  • Ensuring high levels of customers satisfaction through excellent service
  • Maintaining an appropriate and welcoming appearance within the store and in all virtual and traveling presentations of the book store in order to grow business
  • Overseeing the development and management of web site, e-commerce program, and social networking
  • Overseeing the development of and the management of off-site events
  • Attending Cathedral and Diocesan events/meetings when appropriate, relevant association meetings and conventions, and continuing education programs to promote awareness
  • Managing the automated inventory and point of sale system, including training and upgrades
  • Overseeing all shipping


  • Recruiting, training, scheduling, and supervising paid and volunteer staff
  • Fostering a culture of hospitality and customer service through modeling appropriate behavior, communicating our purpose and mission, and periodic team building activities
  • Conducting at least one annual review for paid staff to assess performance, create development plans, and recommend appropriate raises and bonuses to the Personnel Committee of the Board of Directors for approval

Purchasing and Inventory

  • Researching, selecting, and procuring merchandise and goods for the book store, either in a direct or supervisory manner
  • Maintaining an open-to-buy budget              
  • Responsible for planning and conducting at least one annual physical inventory

Accountability & Communication

  • Reporting to the Board of Directors and its Executive Committee all progress and areas of concern, while also making suggestions for the good of the bookstore
  • Presenting an annual report to the Dean of the Cathedral of St. Philip and the Chapter, and keeping abreast of Cathedral events and possible avenues of contribution
  • Maintaining regular communication with the Diocese of Atlanta and relevant groups, including those within the Cathedral, that can increase awareness of the book store
  • Working with the Treasurer of the Board to review monthly budgets compliance and reporting quarterly to the Board of Directors
  • Working with the Treasurer of the Board and staff accountant in overseeing annual financial review conducted by independent firm (if such financial review is implemented by the Board)

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