Vice President, Human Capital & Operations

What will I do?
As Vice President, Human Capital & Operations, you will lead the creation of the vision and strategy around recruiting, retaining, and developing our staff. You will implement and manage high-quality human capital services to ensure the growth of BGCP’s capabilities and attainment of organizational goals. You will also oversee the Operations (e.g., facilities, transportation) and IT functions. You will report directly to the CEO and be part of the executive leadership team. You will supervise a team of eight staff: two HR generalists, a recruiter, two volunteer coordinators, one head of operations, and two IT staff.

 Recruiting

• Ensure BGCP has the talent needed to achieve our mission
• Ensure the development of a strong pipeline of candidates through creative sourcing techniques, online tools, in-person events, and partnerships with other organizations
• Create overall BGCP hiring brand and value proposition and oversee the recruitment process for annual hiring cycles for around 75 staff, most of whom are part-time, front line program staff
• Proactively and strategically plan for future hiring needs
• Supervise head recruiter, Manager, Human Capital
• Design and implement staff retention plan for organizational stability and growth
• Supervise Manager, Volunteer Services, to ensure volunteer programs are meeting the needs of programs and strategically recruiting new people to join Team BGCP

Culture, Compensation & Training

• Be the culture champion and make BGCP a great place to work
• Make BGCP recognized as an employer of choice
• Implement a robust staff performance management system
• Design and implement a strategy for employee retention to ensure staff are recognized, engaged and satisfied
• Design and execute compensation strategy utilizing regional salary benchmarking
• Lead internal partnerships to ensure employees consistently receive high-quality training, feedback, and professional development
• Develop and lead an organization wide multi-year Diversity, Equity, and Inclusion initiative

Employee Relations & Benefits Administration

• Advise managers and assist in resolving employee relations issues within legal compliance guidelines
• Annually evaluate and recommend benefits package (e.g., medical, 401k, workers’ comp, etc.) to attract and retain top talent
• Supervise HR Coordinator and HR Business Partner to provide day-to-day support for employees with inquiries regarding benefits and employment policies
• Ensure BGCP is in compliance with federal and state labor laws (knowledge of CA employment law especially helpful)

Operations & IT

• Supervise Senior Director, Operations, who is responsible for:
  • Facilities needs at three clubhouses and five school sites
  • Vendor contracts to ensure efficiency and cost effectiveness
  • Fleet of 10 vehicles
• Supervise two Directors of IT, to oversee IT systems, from design to implementation to budgeting
• Administer operational responsibilities associated with special events such as Youth of the Year, Shark Tank, Future Grads, and Women’s Breakfast
• Coordinate development of appropriate emergency preparation and safety policies and ensure adequate training and compliance at all BGCP sites

What qualifications should I have?

• Seven years of HR experience, preferably in a large, dynamic, mission-driven organization
• Ability to build a talent pipeline, recruit for non-profits and build a brand strategy
• Collaborative team player, comfortable leading as well as executing projects
• Self-starter, comfortable in an entrepreneurial, fast-paced, high energy environment, able to meet multiple deadlines
• Commitment to working in underserved communities
• Ability to generate respect and trust from staff and external constituencies
• Exceptional interpersonal and communication skills
• Ability to work well within a multi-cultural team environment with high standards, integrity, and a sense of humor

Salary & benefits

• Salary: Competitive with other nonprofits and commensurate with experience
• Health benefits: BGCP pays 100% of employee premiums for medical, dental, and vision; 50% for dependents
• Retirement benefits: BGCP contributes up to 10% of salary to 401(k) plan after one year of employment
• Making the community a great place for all youth to grow up:  priceless

What is the Boys & Girls Clubs of the Peninsula? 
BGCP provides expanded learning time programs to 2,500 low-income K - 12 students in East Palo Alto, Menlo Park, and Redwood City. We have evolved significantly in recent years in response to our youth’s changing needs. When BGCP was founded in 1958, its focus was to keep young people safe and out of trouble. In 2019, safety, while still necessary, is no longer sufficient. Our students need post-secondary education or training to secure living wage employment. Therefore, we have evolved our mission to focus on school success. In addition to providing our students with the safe place, positive relationships, and sense of belonging that all children need, we are helping them develop the academic and life skills they need to succeed in school. Our programs, tightly integrated with the schools, are an extension of the learning day.

Our budget has grown to $14 million and we employ 200 staff – 70 full-time and 130 part-time – across three clubhouses and nine school sites. Our ability to positively impact our students is wholly dependent upon our ability to recruit and retain highly qualified staff, which has become increasingly difficult in our expensive and highly competitive job market. We need leadership to ensure our Human Capital, Operations and IT functions are scaling with our increasing program demands.

While BGCP is affiliated with Boys & Girls Clubs of America, we are an independent 501(c)(3) organization with our own Board of Directors and responsible for our own programs and funding.