Loan Program Manager

Atlanta, Georgia
This is a salaried, exempt position. Compensation for this position is commensurate with experience
Feb 22, 2019
Mar 24, 2019
Position Type
Full Time
Degree Level
Experience Level

Come join one of the oldest continuously operating nonprofits in the Southeast.  We provide interest-free loans for higher education to Jewish students in need from the five-state region of Florida, Georgia, North Carolina, South Carolina and Virginia. JELF’s loans are considered “last dollar,” providing the final funds that a student needs to attend school. These loans can be used for undergraduate or graduate study at a college or university, or study at a professional/vocational school that leads to a degree or certificate. Since 1961, JELF has provided over $13 million in the form of more than 4,000 interest-free loans.  

JELF is an Equal Opportunity Employer. We invite you to learn more about our unique history and the important work we do at


JELF’s full-time Loan Program Manager is accountable for executing a key aspect of JELF’s core mission:  providing interest-free student loans. This includes online application processing, continual process-improvement to achieve efficiencies, and oversight of JELF’s relationships with local social workers who work for our 20+ partner agencies located around the region. The Loan Program Manager peak season is May - July, followed by October-November.  This position reports directly to the COO.

Duties and Responsibilities:

  • Field year-round informational requests from students, parents and general population.
  • Work with JELF’s volunteer-driven Loan Program Committee to facilitate the continued governance of JELF’s loan program.
  • Establish and facilitate relationships with partner agencies throughout our five-state region.
  • Create and maintain loan application training materials that facilitates the application and promotes positive experiences with JELF for both student applicants and partner agencies.
  • Ensure that application and loan program sections of the website remain up-to-date.
  • Assess each student application to ensure JELF’s eligibility criteria are met.
  • Maintain student electronic and hard copy files in an organized fashion that facilitates access while protecting confidentiality.
  • Train JELF staff to support loan application processing during the year.
  • Organize and prepare student applications for multiple loan allocation sessions, which typically take in July and November, though other sessions may be scheduled. 
  • Ensure that students receive and sign promissory notes before approved loans are funded.
  • Monitor and report program statistics.
  • Other duties that may arise within the scope of this role.

In addition to the Loan Program Manager duties and responsibilities, this individual is expected to:

  • Participate in some of the development and execution of JELF special events, including major fundraising events and meetings.
  • Be a team player, responding to JELF co-workers’ and volunteers for special JELF-related requests or assistance.

Knowledge, Skills and Abilities:

  • Interest in and support for JELF’s mission.
  • Ability to manage multiple projects in fast-paced environment.
  • Highly effective organizational skills, including time management, flexibility/adaptability and prioritization/planning.
  • Strong writing skills, including ability to proofread/edit documents with care as well as urgency at times.
  • Effective communication with all stakeholders (students, staff, volunteers, donors, etc.).
  • Ability to meet scheduled deadlines under tight time constraints.
  • Ease in following directions from supervisor or receiving constructive criticism.
  • Proficiency with Microsoft Word, Excel, Outlook and willingness to learn and utilize other software programs on an as-needed basis.
  • Able to work some nights and occasional weekends (not on Shabbat).
  • Familiarity with the organized Jewish communal world a plus.
  • Familiarity with the college application and financial aid processes (e.g. FAFSA) a plus.
  • Ability to use the utmost discretion and protect the confidentiality of JELF information and the personal information of students and their families at all times.

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