Executive Office Manager

Chicago or New York City
$65,000-$80,000 DOE
Feb 07, 2019
Mar 09, 2019
Position Type
Full Time
Willingness to Travel

Position Summary: 

The National Domestic Workers Alliance (NDWA) is the leading national voice for dignity and fairness for domestic workers in the United States. Founded in 2007, NDWA works for the respect, recognition, and inclusion in labor protections of domestic and home care workers across the country. NDWA is winning improved working conditions while building a powerful movement rooted in the human rights, dignity and equality of domestic workers, home care workers, immigrant women and Black women.

NDWA was founded in 2007 by 50 domestic workers and organizers from around the country.  Our national alliance has grown from this founding group of 13 organizations to now more than 60 affiliate organizations, plus three local chapters developed by NDWA in Atlanta, Durham, and New York City, and individual members from states without affiliates or chapters to join. To date, the Alliance is comprised of more than 70,000 nannies, housekeepers, and home care workers in 44 cities and 20 states.

The Position:

The Executive Office Manager is a key aide to the Director, who will support her core activities, which includes setting NDWA’s strategic direction, overseeing major projects and initiatives, developing new partnerships and projects, and engaging in external relations and public engagements. The Executive Office Manager will attend meetings with the Director, manage strategic relationships, help coordinate her portfolio of activities and establish priorities, coordinate key aspects of her internal and external communications, and act as a liaison with staff and partners. The role requires substantive engagement with the full breadth of NDWA's work and is well-suited to someone interested in building experience and high-level relationships in the social change sector. The Executive Office Manager will work to achieve strategic goals and objectives, including promoting timely, proactive and accurate communications about programs and services to staff, board, members, and the public. This position requires significant travel (approximately 60-80%) as well as evening and weekend work.


  • Work with the Executive Director, in coordination with the Executive Assistant, to set and manage complex and rapidly changing daily, weekly and long-term strategic priorities.
  • Serves as primary contact and liaison for assigned functions and programs with other teams and staff, outside agencies, and organizations. Ensure reporting that allows for timely flow of necessary data to and from the Executive Director, and to and from involved all parties. Negotiates and resolves sensitive issues when necessary.
  • Amplify the Executive Director's presence across social media platforms, including appearances and daily posts, in coordination with the Communications and Digital Teams. The Executive Office Manager must be proficient in Twitter, Facebook, and Instagram.
  • Help Director proactively build and maintain high-level relationships, and regularly identify connections between external stakeholders and key purpose projects. Ensure those stakeholders feel regularly engaged with and important to the Director.
  • Provide overall management to the Executive Office including supervising the Executive Assistant, digesting incoming information to extract key points, communicating trade-offs, and formulating recommendations to assist executive decision-making. 
  • Accompany Director to key meetings, prepare briefing and follow-up documents, and coordinate with staff and partners to ensure relevant actions are taken.
  • Provide daily assistance with research questions, develop talking points for speeches, and draft, edit, and proofread articles, op-eds, presentations, and additional materials as needed.
  • Work with Executive Assistant to manage Director's daily email correspondence and other communications. Catalogue priority items, flag items for follow up, and create initial draft responses as needed.
  • Assist in the management of special initiatives on behalf of the Director. Act on the authority of the Director to oversee strategic projects. Manage issue research, agenda, deck, and document preparation, logistics, and staff coordination as needed. 
  • Travel Requirement: Variable, usually between 60% and 80% with evening and weekend work required.
  • Performs related duties as required.

Job Requirements: 

  • Excellent verbal, written, presentation, communication and facilitation skills required. 
  • Must be able to gain quick but thorough grasp of salient issues and details of key initiatives in order to make evaluations and recommendations to the Director as well as to represent the organization publicly.
  • Ability to understand and faithfully execute agendas and directives of the Director across departments and with external stakeholders. 
  • Comprehensive knowledge of the principles and practices of business administration. 
  • Demonstrated ability to influence and achieve buy-in at all levels of the organization. 
  • Highly developed interpersonal skills: sensitive and empathetic to others; ability to build trust; and good listening skills. 
  • Experience in managing multiple projects and tasks.
  • Ability to gather, analyze and report information with a systematic methodology.
  • Understanding of issues facing low-wage workers, immigrant communities, and other communities of color.
  • Agreement with NDWA’s vision and values.
  • Excellent attention to detail and well organized.
  • Ability to work independently in partnership with a highly motivated Leadership Team in a rapidly growing organization.
  • Dedication and ability to work flexible hours, including working weekends and extensive travel.
  • Proficiency with computer operations and programs, including donor database programs.
  • Bilingual (Spanish/English) a plus but not required.
  • The candidate should be based in Chicago or New York City

Women, People of Color, People with Disabilities and LGBTQ people strongly urged to apply. Applications will only be accepted electronically at https://domesticworkers.bamboohr.com/jobs/view.php?id=15

This position will remain open until filled.