Client Services Coordinator

Location
Smyrna, Georgia
Salary
Salary commensurate with skills and experience
Posted
Feb 06, 2019
Closes
Mar 08, 2019
Position Type
Part Time
Degree Level
High School
Willingness to Travel
Not willing to travel
Experience Level
Administrative

Position Title: Client Services Coordinator – part time 20 -25 hours per week

Salary Range:  starts at $15 per hour with increase commensurate with experience

Main functions:

Client Services Coordinator is responsible for coordinating client services with other team members.  The position is the main conduit through which a client enters into services and follows the client throughout their training period. 

Reports to:  

Duties:   Client/Teacher Support

  • Create the documents to begin the client file process
  • Coordinate information between contractor/grantor
  • Act as a conduit of information both verbal and written among the teachers, contractors, and other staff
  • Act as a conduit of information both verbal and written between clients and agency
  • Keep client file up to date and in compliance with contractor guidelines
  • Data Collection

Duties:  Client Services

  • Meet and greet
  • Provide information and resources
  • Mail applications
  • Primary phone contact

Duties:  General

  • Keep file room neat
  • Coordinate copier Maintenance
  • Order supplies
  • Contact person for computer issues
  • Coordinate with volunteers
  • Assist visually impaired employees as needed
  • Keep contact lists updated

Working conditions:

  • The agency is open Mon – Thurs 8:30AM – 4:30PM and Friday by appointment only.
  • This position offers flexible work days and hours.

Employment Requirements:

  • Minimum of two years of experience as a Secretary / Administrative Assistant
  • Proficient in Microsoft Office Products, email, Google Drive
  • Good problem solving skills
  • Ability to multi-task
  • Ability to work with staff and clients on various levels
  • Proficient spoken and written English
  • Punctual, meticulous, accurate and reliable
  • Courteous manners with the public
  • Able to lift 20 pounds
  • Able to stand for extended periods to file

 

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