Director of Volunteer Services

Director of Volunteer Services

This action-oriented position administers all facets of LifeLine’s volunteer program.  The Director organizes, develops, and implements volunteer opportunities throughout all LifeLine divisions and shelters.  Having joint responsibility with Shelter Placement Mangers, the Director oversees, advises, and supports Shelter Volunteer Coordinators.  Working rotating days at each shelter, the position works a Tuesday – Saturday schedule.

Essential Functions:

·       Schedule, organize, coordinate and manage volunteers.

·       Coordinate with shelter volunteer staff to provide support and leadership of shelter volunteer activities.

·       Develop and implement consistent volunteer policies and standards across all LifeLine divisions.

·       Work with civic, corporate, school and social organizations to develop partnerships for volunteer recruitment.  Make presentations and attend partnership functions to further recruitment.

·       Work with LifeLine divisions and departments to identify and recommend new volunteer opportunities.

·       Develop and implement training programs for volunteers.  Conduct orientation and training of new volunteers.

·       Maintain updated records on all volunteers.

·       Develop tracking system for volunteer hours.

·       Organize and attend volunteer meetings.

·       Develop and implement a volunteer recognition program.

Competencies

·       2+ years experience managing a large (over 100) volunteer force

·       Experience with volunteer/donor database applications similar to Raiser’s Edge, Donor Perfect, Volgistics or NeonCRM

·       Communication proficiency

·       Proven collaboration and team building skills

·       Leadership

·       Organizational skills

·       Ability to manage a virtual office

·       Schedule flexibility including weekend and evening work