Bilingual Advocate-Sexual Assault Crisis Service
- Experience Level
Reports To: Director of SACS Date: July 2018
Department: SACS FLSA Status: Non-Exempt Pay Grade:
Provisional Period: 6 months ________
As a member of the YWCA New Britain, and the Sexual Assault Crisis Service (SACS) team, this position provides counseling and advocacy in English and Spanish to Latinx children and adults who are survivors of sexual assault, and for outreach and intervention services to underserved populations in target communities. This position is responsible for on-call shifts on the English and Spanish hotlines. Travel with personal vehicle required.
Essential Duties and Responsibilities:
- Provide hotline/crisis counseling to primary and secondary victims of sexual assault, including advocacy to area hospitals, police stations, court procedures, and other service systems in which assistance has been requested.
- Responsible for on-call shifts as assigned for English and Spanish hotlines, including carrying a pager 24 hours and responding to clients in a timely fashion, as defined in hotline protocol.
- Provide direct services to primary and secondary victims of sexual assault in a variety of settings, including assistance with completing victim’s compensation applications.
- Develop and implement outreach programs specifically designed to address identified underserved populations.
- Provide legislative testimony, as requested.
- Actively participate in outreach teams in defined service area.
- Demonstrate knowledge of child/adult sexual abuse issues, statutes, and community resources.
- Effectively apply knowledge of the legal system and community resources as it relates to sexual violence.
- Must keep up to date records on client services and outreach efforts provided.
- Prepare and submit statistical reports as requested.
- Attend staff, personnel, and professional development meetings assigned, including, but not limited to, YWCA and SACS staff meetings, case management and supervision meetings.
- Present a positive image of the YWCA and the Sexual Assault Crisis Service program.
- Work some evenings, holidays and weekends as scheduled with team.
- Must maintain and care for supplies and equipment of the YWCA.
- Reliable, punctual to assigned work schedule, effectively manage one’s own time to complete the workload assigned.
- Accept other responsibilities and projects as assigned.
Required Knowledge, Skills and Abilities:
- Currently or able to become a state certified sexual assault crisis Counselor/Advocate as outlined under C.G.S. 52-146k within three months of hire. This includes completing course, passing written exam and mock call final.
- Ability to plan, organize, develop, and implement programs, goals, objectives, policies, procedures of the SACS department.
- Experience in counseling, public speaking, and/or outreach activities.
- Effective oral and written communication skills in English and Spanish.
- Ability to work effectively with diverse populations, including various racial and ethnic communities, people living with varying abilities, and the LGBTQ community.
- Commitment to ending sexual violence and to a variety of social justice issues.
- Ability to handle crisis situations.
- Must have available/reliable transportation during office hours and on-call shifts.
- Demonstrate flexibility to accommodate a rapidly changing environment.
- Must possess the ability to independently identify complex problems and review related information to develop and evaluate options and implement solutions.
- Must possess the ability to follow instructions, be creative, flexible and reliable, and to accept constructive feedback.
- Must be willing/able to work harmoniously and tactfully with personnel, community partners, visitor, and the general public.
- Available for any additional duties as requested by the Director of the Sexual Assault Crisis Service.
This position operates in multiple settings which could include office, hospital, police station, corrections facilities, working outdoors in heat or cold, among other settings and conditions not specifically described.
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must be able to talk and hear. Specific vision abilities required by the position include close, distance, color and peripheral vision, depth perception and the ability to adjust focus; must be able to carry 10-20lbs; must be able to adapt to computer systems.
- Travel requirements, including to local hospitals, police stations, courthouses, social service agencies, etc. throughout over 40 town service area with personal vehicle.
Education and Experience:
- Bachelor’s degree in Social Work, Psychology or a related field or equivalent; or Associate’s degree in Social Work, Psychology or a related field or equivalent with 2 years relevant experience; or state certified sexual assault crisis Counselor/Advocate with 2-3 years of experience.
- Two to three years experience in counseling/advocacy position in similar setting preferred.
- Experience working with Latinx community.