Chief Operations Officer (COO)
- Degree Level
POSITION TITLE: Chief Operations Officer (COO) FLSA: Exempt
REPORTS TO: President & CEO
The Chief Operations Officer reports to the President & CEO, assuming a strategic role in the overall management of the operational aspects of the Piedmont Park Conservancy (PPC), including facilities/operations, and security. A key member of the Senior Management Team, the COO is directly responsible for the management of earned income generating departments, including Facility Rentals and the Program’s Department activities including Active Oval, Swimming Pool, Summer Camps, Green Market and other educational offerings. Also responsible for budgeting, planning, design and construction of current and new Capital Campaign projects, including those resulting from the updating and implementation of the master plan, as well as individual projects. The overall Capital Campaign programs expands Piedmont Park with new land acquisitions and adds facilities and amenities, renovates aging infrastructure and upholds the Conservancy’s standard of excellence.
The primary day-to-day functions include planning, implementing, managing and executing all operational activities of the organization. Focusing on the staff needs to properly plan and execute the daily operational functions of the Conservancy, the COO will modernize systems and procedures in all areas of purview. Plan, direct, coordinate, or budget, activities concerned with the construction and maintenance of structures, facilities, and systems. Participate in the conceptual development of a construction project and oversee its organization, scheduling, and implementation. The COO establishes long-range goals and strategies, to ensure that the organizations resources are utilized effectively.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Designing and implementing business operations
- Establishing policies that promote company culture and vision
- Overseeing operations of the company and the work of executives
- Collaborate with CEO on long-term plans for growth and evolution
- Helm budgeting and resource allocation efforts alongside the other C-level executives and the senior management team
- Ensure all program initiatives align with the company’s core values and culture
- Provide leadership in the development for the continuous evaluation of short and long-term strategic financial and operational objectives.
- Provide input and insight into policy and process development to better utilize the organization’s resources and negate liability.
- Establish and maintain strong relationships with Executive Leadership Team and Board of Directors to identify their needs and seek a full range of business solutions
- Manage the acquisition of capital assets and ensure they are properly recorded, amortized, and disposed of as appropriate.
- Hire, onboard and train new employees in the reporting departments and hold staff accountable.
- Monitor Processes, Materials, or Surroundings -- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. Track and control the construction schedules and the associated costs for achieving project completion within the budget and time allotted.
- Inspecting Equipment, Structures, or Material -- Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. Review the engineering and architectural drawings for ensuring that all regulations and specifications are being followed.
INTERNAL AND EXTERNAL CONTACTS:
Internal: All PPC employees, Board of Directors, volunteers
External: Vendors, Donors, Contractors, Legal Counsel, Government Agencies
- 15+ years’ experience in management, 5+ years of operating experience-managing through significant growth and scaling, at least 10 years of construction management experience.
- Bachelor’s Degree required; Masters preferred in non-profit management, business management, construction management, architecture or related field.
- Proven expertise and ability to bridge long-term strategy with short-term goals, including the ability to plan and see the “big picture”, ensuring that the team has the necessary direction, information, resources and support
- Advanced knowledge of construction management processes, means and methods and understanding of all facets of the construction process
- Thrives in a fast-paced, evolving environment
- Leadership and human resources management skills - A ‘lead by example’ mentality, setting the tone for the culture of the organization and building relationships based on trust, honesty and integrity
- Diplomatic and professional
Action- Oriented and Nimble Learning
Drives Vision, Purpose & Strategic Mindset
Managing Change & Improvement
Persuades and Negotiates
Situational Adaptability and Decision Quality
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:
Primarily Monday through Friday, 8:30 am to 5:30 pm, but must be willing to work longer hours as projects and deadlines require. Must be available to work as required at events or programs. Attend Board meetings and Board Committee meetings outside of normal working hours. Travel to off-site meetings as required. Able to remain in a stationary position up to 50% of the time; move about inside the office to perform normal duties; move throughout a multi-facility work location