Volunteer Program Associate, Western Region

San Leandro, California
Dec 06, 2018
Jan 05, 2019
Job Function
Volunteer Services
Focus Areas
Healthcare, Human Services
Position Type
Full Time

Volunteer Program Associate, Western Region

Description: MedShare engages a thriving volunteer corps of over 20,000 individuals annually in order to fulfill its mission of improving the quality of life of people and our planet. The Volunteer Program Associate plays a crucial role in conveying the mission of MedShare to the public and ensuring that products are sorted and prepared accurately and effectively.  The job includes (but is not limited to) completing orientation and training of volunteers, directing volunteers in product sorting sessions, completing process improvement and administrative tasks within the Volunteer Program department, and collaborating with other Volunteer Program staff & Operations staff in working towards MedShare’s mission.

Location: San Leandro, California

Reports To: Volunteer Program Manager, Western Region

Position Type: Fulltime, Tuesday – Saturday schedule

Duties & Responsibilities

  • Lead volunteer groups in sorting medical supplies
    • Make volunteers feel welcomed and appreciated
    • Explain the mission of MedShare to volunteers and provide specific task instructions
    • Direct volunteers and provide assistance during sorting sessions
    • Ensure safety of volunteers and quality of output
  • Maintain sorting rooms and ensure proper equipment and supplies are available for each session
  • Ensure that facilities used by volunteers are safe, clean and orderly
  • Monitor and evaluate the effectiveness of volunteer work, making improvements when necessary to help MedShare’s volunteers do high-quality work as efficiently as possible
  • Identify and document improvements to standard operating procedures for the volunteer program
  • Assist with maintaining data relevant to the Volunteer Program.
  • Provide other support as needed to Volunteer Program, including:
    • Recruiting strategic groups
    • Answering volunteer inquiries and scheduling volunteer groups as needed
    • Creating letters for certification of hours for individuals or groups
  • Research medical items and share this information with all offices
  • Support special events
  • Work on special projects as needed and other duties as assigned
  • Work with volunteer staff at other offices to ensure consistent sorting across locations


  • Two years previous job experience (Associates degree or higher preferred)
  • Ability to work flexible schedule including weekdays and weekends
  • Excellent verbal and written communication skills (in English).  Must be skilled at speaking to large groups
  • Basic knowledge of medical products
  • Lifting requirements (maximum amount of weight): 50 lbs.
  • Energetic, hard working, and a self-starter
  • Previous experience leading volunteer groups
  • Strong computer skills, especially in web research and Microsoft Office

Application Instructions

MedShare offers a competitive benefits package for all fulltime employees.  The organization provides ample opportunities to learn about global health issues, medical supply chain management and philanthropic fundraising.  Interested applicants should submit a resume, cover letter and salary expectations to: jobs@medshare.org with “Volunteer Program Associate, Western Region” in the subject line. 

Must have viable references from prior supervisors.  We will check all references!  BART friendly location.

Thank you for considering us!