Family Achievement Coach

Dekalb County, Georgia
$32,000 + benefits
Dec 03, 2018
Jan 02, 2019
Focus Areas
Employment, Human Services
Position Type
Full Time
Degree Level
Experience Level


Action Ministries, Inc.


Salary Level: $32,000 + Benefits

Classification: This position is classified as Full Time under the FLSA. Days and hours of work are: 40 hours per week and may include weekend sessions. This position employs flex-time hours, per the Action Ministries’ Employee Handbook, to accommodate schedule variations, time needed outside of traditional business hours, summer hours, and occasional weekend work.

Task                                    % of Time

Program Delivery                        -60%

Program Coordination                 -20%

Program Administration               -20%


Position Title: Family Achievement Coach

Program Locations Defined: South DeKalb County


Reports to: Director of Education

Position Mission: Action Ministries’ Achievement Club program, in partnership with United Way of Greater Atlanta, is expanding into the South DeKalb region. This program will establish Achievement Clubs in residential communities where Action Ministries currently (1) rehouses homeless families, or (2) provides summer hunger relief and enrichment programming for children in need. The monthly Achievement Clubs will be led by a Coach who will guide adult participants through a process of goal setting, tasking and achievement. This growth is designed to empower families to make progress toward achieving their goals in life and improving wellbeing for themselves and associated family members.


Evaluator: Director of Education


Action Ministries Mission: Action Ministries mobilizes communities to address the challenges of poverty by focusing on hunger relief, housing and education.


Duties and Responsibilities include, but are not limited to the following:

Program Delivery

  • Achievement Clubs: Oversee achievement club planning, program setup, communications, onsite delivery, remote coaching support, and program partnerships. Provide group and individual coaching to guide participants through goal setting, tasking, and the skill building and work required to achieve their tasks and goals. Individual goals vary, and include task and goal achievement in areas such as employment, improved health for themselves and their children, improved educational progress for themselves or their children, banking and savings, etc. Maintain supportive, but firm accountability and integrity as you determine progress and provide reward incentives.
  • Environment: Foster and manage a warm, positive, safe environment for all children, families, volunteers, and site management partners. Ensure the program environment is supportive and mindful of the needs of parents and children who have experienced trauma, homelessness, generational poverty, etc.

Program Coordination

  • Program Sites: Help to facilitate and maintain positive, respectful communications with staff, volunteers, participants, and program partners. Maintain professional communications with onsite management staff, including advance approval for reserved space usage, communicating regarding schedule changes, etc.
  • Program Participation: Lead the recruitment and enrollment of program participants and maintain satisfactory program participation rates.
  • Collaboration: As appropriate, work collaboratively with various AMI program staff, volunteers, and partners to maximize shareable resources, minimize costs, and achieve the greatest impact on the lives of the families served.


  • Reporting:  Work with appropriate AMI staff members to develop effective data collection and management processes. Maintain and submit reports in a timely manner.
  • Report to: Respond to the Director of Education via appropriate communication channels (e.g. email, phone call) in a timely manner. Implement and sustain directives. Communicate and problem solve with the Director regarding any challenges that may arise in programming.
  • Policy Implementation: Communicate and apply all policies regarding the program, volunteer and client interactions, including completion of incident reporting and responding to emergency situations as directed.

  Skills, Attributes, & Qualifications:

  • Bachelor’s degree in related field, preferred. (Life Coach Certification is a plus.)
  • Extensive knowledge of Metro Atlanta labor market, business community, human services and working knowledge of the issues that economically disadvantaged individuals face
  • Experience with case management or social service provision
  • 2-5+ years of experience with non-profit or social work or related organizations
  • Ability to work independently and as part of a team and to work well in a fast-paced environment
  • Excellent presentation skills, networking and written communications
  • Excellent interpersonal and communication skills, patience, diplomacy and high level of customer service skills
  • Excellent organizational skills and attention to detail
  • Ability to work independently and as part of a team and to work well in a fast-paced environment
  • Ability to engage and effectively communicate with diverse populations
  • Experience in life coaching, education coaching, family coaching, employment counseling, career counseling, job development and placement with persons who have barriers to employment
  • An awareness of popular job search sites, GED-College admissions processes, and a basic understanding of computers, printers, networking and troubleshooting is preferred
  • Proficient computer skills including the ability to offer basic instruction using MS Word, Excel, PowerPoint, Outlook and Internet Explorer
  • Demonstrated comprehension of and ability to serve vulnerable families in a way that is mindful of the mental, physical, financial, and social stressors that impact families in poverty and homelessness
  • Possess a high degree of skill in building rapport with children and their families through respectful and supportive communications, tactful de-escalation of tenuous situations, and a demonstrated comprehension of the varying challenges of the clients we serve
  • Self-motivated and passionate about the mission of our program


Action Ministries, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, sexual orientation or protected veteran status.


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