Program Coordinator

Smyrna, Georgia
15-20 hours per week
Dec 03, 2018
Jan 02, 2019
Job Function
Education / Teaching
Focus Areas
Position Type
Part Time
Degree Level
Experience Level


Action Ministries, Inc.


Classification: This position is classified as Part Time under the FLSA. Days and hours of work are: 15 hours per week on (a) Monday through Friday, 2:00 p.m. to 6 p.m. during the school year, and (b) up to an additional 5 hours worked flexibly each week. This position employs flex-time hours, per the Action Ministries’ Employee Handbook, to accommodate schedule variations, time needed outside of traditional business hours, summer hours, and occasional weekend work.


Task /% of Time

Program Operations  -60%

Volunteer and Partner Recruitment & Coordination -20%

Administration -20%


Position Title: Program Coordinator

Program Locations Defined:  ACTION! After School Programming at Smyrna

Reports to: Director of Education

Position Mission:  To support the needs of AMI’s ACTION! After School program. This position reports to the Director of Education to Coordinate and Administer the ACTION! After School Programming in Atlanta, Georgia.

Evaluator: Director of Education

Action Ministries Mission: Action Ministries mobilizes communities to address the challenges of poverty by focusing on hunger relief, housing and education.


Duties and Responsibilities include, but are not limited to the following:

Program Operations

  • After School Program Operations: Oversee all after school program planning, volunteer staffing, transportation, and daily operations.  Oversee the achievement of annual program goals, priorities, strategies, methods, and activities. (Such achievements might include: improved literacy levels by 1+ grade in 80% of children served, improved behavioral health skills in 85% of children served, improved access to books at home in 75% of children served, improved daily access to healthy snacks in 100% of children served, etc.) Manage the classroom and dining facilities in order to provide high quality service, while remaining in good standing, as is appropriate, with any guidelines, mandates, or inspection standards.                                                                                                                                                                  
  • Other Children’s Programming: Oversee summer activities, coordinate camp schedules, and arrange child participation, transportation, fees, clothing, and activities, as appropriate. Coordinate special field trips and events throughout the year.
  • Other Adult’s Programming: Oversee parent and volunteer enrichment activities, coordinate special classes, trips and events throughout the year which engage parents and volunteers.
  • Environment: Foster and manage a warm, positive, safe environment for all children, families, staff, interns, volunteers, service vendors, onsite employees, church members, and visitors. Ensure the program environment is supportive and mindful of unique needs of children who experience trauma, homelessness, generational poverty, etc.
  • Client Care: Act in the best interest of the children, with consideration for the integrity of their family support system, health, and well-being. Respond to children’s needs directly and responsibly when they fall within the spectrum of AMI services. Offer or oversee basic level case management support for the children and their families in a limited fashion and strictly on an as needed basis. Provide free resources to the children and their families, as available from our donated item inventory and partner agencies.
  • Translation: Act as a translator and liaison between Spanish-speaking parents and AMI administration, AMI volunteers, the student’s teachers, and school administration as required to support the success of the after-school program’s goals for both student achievement and parent engagement.

Volunteer/Intern/Staff Management

  • Volunteer/Interns: Recruit and coordinate sufficient volunteers for Program activities. Coordinate and conduct volunteer orientation and training sessions, periodically, to develop quality educational volunteers. Work collaboratively with Action staff, volunteers, and partners to maximize shareable resources, minimize costs, and achieve the greatest impact on the lives of the children and their parents. Collaborate with interns to provide student learning opportunities and also improve the opportunities to increase the quality, innovation, and impact of our programming. 
  • Scheduling: Maintain a current, well-populated program calendar, adapting to ensure uninterrupted services.
  • Financial Sustainability: Support a financially secure program by ensuring that: volunteers are scheduled to provide support consistently, volunteers enjoy their experience and are made aware of ways to support the program financially and with in-kind gifts, support fundraising efforts, and manage the program in a way that is resourceful.


  • Program Management: Work with Action staff to identify the annual program goals, priorities, strategies, methods, and activities.  (Such as: Accurately assess and monitor each child’s literacy grade level periodically, show progress in improving literacy levels in 85% of children served, serve 20 children, maintain a volunteer ratio of 1-to-2, etc.)
  • Assessments:  Oversee assessments and assessment data monitoring. Work with Action to deliver relevant and reliable assessment processes, as determined by the Director of Education. Oversee training and instruction for assessment volunteers and staff. All assessments must be fair, unbiased, and transparent, reflecting accurate education levels and wellbeing of each child, and in no way should they be untrue or skewed by the influence/coaching/assistance of the assessor.  Assessments may include, but are not limited to: Literacy Levels, Academic Grade Level Performance, Behavioral Skills, etc.
  • Reporting:  Complete reports in a timely manner, including but not limited to monthly outputs for AMI, Volunteer hours, Volunteer contact information, Assessment data, etc.
  • Relationships/Communication: Oversee and manage beneficial professional relationships with security, interns, volunteers, support staff, church partners, business partners, Action staff, and all stakeholders connected to the program. Maintain timely email and phone communications regarding inquiries, donations, volunteer coordination, events, scheduling and availability, etc.  Foster a strong relationship between Action and Partner Churches and Program Sites. Respect communication channels between Action and Partners. Foster strong relationships with community partners, opinion leaders, donors, and community decision makers. Represent Action in the community at partner events, church functions, community events, etc. as needed, to support the Program.
  • Report to: Respond to the Director of Education via appropriate communication channels (e.g. email, phone call) in a timely manner. Implement and sustain the directives of the Director. Work with the Director to solve problems that may arise impacting Programming.
  • Policy Implementation: Communicate and apply all Action policies regarding the Program, volunteer and client interactions, and the like, including completion of incident reporting and responding to emergency situations as directed.
  • Fundraising: Participate in grant and donor requests, to support the program costs.
  • In Kind: Acquire in kind donations of items useful to programming, to reduce costs. Such as: snacks, lunches, dinners, school supplies, books, backpacks, clothing, Christmas gifts, cleaning supplies, etc.

  Skills, Attributes, & Qualifications:

  • Native or Fluent Spanish language skill required
  • Bachelor’s degree preferred
  • 1 year of experience with case management or service provision to impoverished individuals
  • 5 years of experience with volunteer management and coordination
  • 5 years of educational experience with elementary aged children (K-5)
  • 5 years of experience with non-profit organizations, including relevant volunteer work
  • Possess a high degree of skill in organizational leadership, administrative, writing, and verbal communications
  • Demonstrated ability to work independently with strong time management skills
  • Excellent written and oral communication skills, adaptable to communication with diverse stakeholders, team members, client partners, guests, donors, and volunteers
  • Ability to engage and effectively communicate with a diverse population
  • Ability to work independently with technology, including Microsoft Word, Excel, and Powerpoint
  • Proven ability to empower children to overcome obstacles and improve their literacy and academic success rates despite barriers (behavioral, mental, emotional, symptoms of trauma, etc.)
  • Demonstrated comprehension of and ability to serve children and their families in a way that is mindful of the mental, physical, spiritual, financial, and social stressors that impact the children we serve in varied ways
  • Possess a high degree of skill in building rapport with children and their families through respectful and supportive communications, tactful de-escalation of tenuous situations, and a demonstrated comprehension of the varying challenges of the clients we serve
  • Self-motivated and passionate about the mission of our Program

 Action Ministries, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, sexual orientation or protected veteran status.

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