Playroom Coordinator

San Francisco, California
Nov 20, 2018
Dec 20, 2018
Focus Areas
Human Services
Position Type
Full Time

Safe & Sound (formerly the San Francisco Child Abuse Prevention Center) is a children's advocacy organization working to prevent child abuse and reduce its devastating impact on the child, their family, and our entire community. 

We have been a pioneer in the field of child abuse prevention, working within San Francisco for over 40 years. Recently the organization has begun to expand its impact working throughout the state of California.

Child Abuse is a complex problem, but a preventable one. Our data-informed approach leverages three primary strategies: we empower children with knowledge and confidence; we support families providing resources and skills; we activate the community and the change makers within it to create a thriving social safety net for children and their families.

The organization has an annual operating budget of approximately $8 million and is supported by approximately 60 staff, interns, and more than 80 volunteers. Safe & Sound's headquarters is located in a historic firehouse in the Haight-Ashbury neighborhood of San Francisco, with a second office in the Bayview neighborhood.

More information is available at:



The Playroom Coordinator is responsible for providing a safe, playful and therapeutic environment for children using the Children's Playroom. This position directly supervises all Playroom staff and volunteers. This position reports to the Senior Program Manager of Parent and Child Education.



Program Administration

  • Provide direct supervision and direction to staff and volunteers on the Playroom floor.
  • Ensure that children's safety needs are being met at all times.
  • Oversee orientation to Playroom services and protocol for new families; educating new families about using the program, and assisting them in completing all necessary forms.
  • Receive and evaluate donations for distribution and coordinate distribution of items.
  • In conjunction with the Senior Program Manager of Parent and Child Education and other program managers, coordinate paperwork and supplies to meet program needs (including but not limited to sign-in sheets, data collection, client records, food pantry, accident/injury reports, food, activity and cleaning supplies).
  • In conjunction with the Volunteer & Community Engagement Manager, oversee planning and implementation of the New Playroom Volunteer Orientation and onboarding process. Ensure the training program is up-to-date with current best practices in child development and positive discipline.
  • In cooperation with the Playroom staff team, and under the guidance of the Senior Program Manager of Parent and Child Education, develop and implement parent and child educational programming that nurtures skills to strengthen a family's Protective Factors.
  • Ensure that the Playroom is fully staffed with a combination of staff and volunteers at all times. Create a monthly schedule in advance and assign all volunteers a weekly shift for the duration of their commitment, making adjustments as necessary. Coordinate with staff and substitute caregivers to fill vacancies.
  • Meet weekly with Playroom staff, individually and as a team, to discuss pertinent issues regarding clients, the program, professional goals and development.
  • Consult with the Clinical Supervisor and other clinical staff regularly regarding client issues.
  • Develop and implement a program evaluation plan in conjunction with the Senior Program Manager of Parent and Child Education, and in consultation with the Clinical Supervisor.
  • Communicate with other program staff and interns regarding family needs and participate in developing action plans to provide a holistic response to client needs with a focus on children.
  • Assist with organizing community events and other outreach efforts as needed.
  • Stay current on principles of child development, parenting, and the use of positive discipline.
  • In cooperation with the Operations and Playroom staff, assess and resolve Playroom maintenance needs.

Client Services and Supervision

  • Care for children ranging from 0-17 years old utilizing non-directive play, art media, and dramatic play to support the children's social, emotional and physical development.
  • Provide for children's basic needs while in care including but not limited to changing diapers, preparing meals and feeding, as well as maintaining a clean and safe Playroom environment.
  • Facilitate developmental growth for children by identifying developmental concerns. Help children to improve peer relationships, regulate emotions, and express their needs appropriately.
  • Participate in creating an environment where parents are supported to create and experience shared positive emotions and interactions with each of their children.
  • Support the parent-child relationship by helping parents with any concerns they might have in dealing with their children or parenting, and by providing internal and external referrals to parents in need of additional support.
  • Build supportive relationships with parents by communicating with them and making the Playroom a warm and welcoming environment.
  • Supervise Playroom staff and volunteers to provide developmentally appropriate care for children, including modeling appropriate interactions for both staff, volunteers and parents.
  • Support families by partnering in collateral meetings as needed.
  • Work with parents in the Playroom to help them better understand and respond to their children's cues. Assist parents in playing with their children, listening to their children, and following their children's leads.
  • Meet with parents as necessary to address parenting concerns.

Undertake other duties as assigned.



  • Undergraduate degree in child development, psychology, social work, or a related field or 3-5 years experience in working with children.
  • Minimum 2-3 years experience working with children in a group setting.
  • Proficiency in Spanish or Chinese (Cantonese or Mandarin) required.
  • Experience supporting parent-child relationships through demonstrated success supporting such relationships.
  • Experience supervising staff and nurturing professional growth is preferred.
  • Ability to be flexible, punctual and reliable.
  • Requires ability to work with diverse staff and client populations.
  • Able to handle crisis situations and work in a high-pressure environment.
  • Experience providing education or support groups for children is preferred.
  • Basic computer skills required: word processing, Google apps and internet search capabilities.



  • Full Time
  • Exempt
  • Position will be reference-checked and fingerprinted.



  • Typical Working Conditions: Working with children which includes activity indoors and outdoors, cooking, cleaning, diaper changes, contact with bodily fluids.
  • Equipment Used: Computer, phone, fax, copier, kitchen appliances.
  • Essential Physical Tasks: Position requires ability to lift up to 50 lbs. Extensive sitting, bending, running and playing with children is expected in this position.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at

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