Vice President of Human Resources

San Francisco, California
May 24, 2018
Jun 23, 2018
VP of HR
Position Type
Full Time
Degree Level
Willingness to Travel
up to 25%
Experience Level

The San Francisco-Marin Food Bank’s mission is to end hunger in San Francisco and Marin. This year, we will distribute 48 million pounds of food – enough for more than 105,000 meals each day. We partner with more than 450 organizations – including 240 neighborhood pantries – to distribute food to low-income residents of San Francisco and Marin counties. Each week, more than 147,000 people are served by our programs.

This is a mission-oriented, challenging and friendly place to work. Our success relies on the people who work for our organization. If you would like to be a part of building a community where no one suffers from hunger, please consider joining our team of talented and dedicated individuals. For more information about our organization, please visit

San Francisco-Marin Food Bank is seeking a highly experienced and energetic leader to serve as Vice President of Human Resources.  This is an exciting opportunity for a motivated Human Resources professional to provide leadership, vision, and strategic direction in designing and driving San Francisco-Marin Food Bank’s Human Resources programs, focused on attracting and maintaining a highly competent, engaged, and diverse workforce and supporting the organization’s mission, values, and strategic plan.

POSITION SUMMARY:   As a member of the executive team, partner with the organization’s leaders to enable growth by proactively assessing needs and collaborating to develop and deliver sound human resources solutions.  Lead, develop, and implement human resources strategies, initiatives and processes for the full spectrum of human resources:  Recruitment & Retention, Talent/Performance Management, Compensation, Benefits, Employee Relations, HRIS, Pay Administration, Employee Safety, and Compliance/Risk Management.  Provide leadership, mentoring, coaching, and development for the Human Resources Team. 

The ideal candidate will have deep business acumen, solid understanding of the human resources function including organizational development, excellent analytical, conceptual and strategic skills as well as an ability to demonstrate high personal impact/influence to build strong and trusted relationships with the organization’s leaders, the human resources team members, and staff. 


  • Work with the executive team to establish and articulate the organization’s vision for its overall culture as well as its human resources management; lead the organizational development committee in creating short- and long-range goals to realize this vision; design, implement, and oversee programs, processes, and initiatives (e.g., telecommuting, DEI) to achieve these goals.
  • Lead efforts to foster a positive, productive, and transparent work environment; annually assess staff engagement and satisfaction; develop and implement plans to address areas identified for improvement.
  • Develop and guide an innovative recruitment program to attract and hire high-quality candidates; oversee on-boarding effort aimed at setting up new employees for success.
  • Direct a performance management program designed to develop and retain a talented staff; administer the organization's performance evaluation process; provide managers with training and coaching on effective performance management; develop and deliver curriculum using internal resources as well as strategic partners.
  • Ensure that compensation and benefits programs as well as reward and recognition efforts support the organization’s vision for human resources management; conduct an annual review of staff salaries and benefits to maintain competitiveness; periodically review effectiveness of reward and recognition plans. 
  • Provide advice and support to managers on employee-related issues; facilitate conflict resolution; investigate and address employee complaints/concerns while simultaneously supporting the needs of the organization.
  • Maximize the potential of organization’s HRIS as a tool for human resources management; provide reports and metrics designed to measure and improve effectiveness of organization’s human resources programs; oversee the payroll function to ensure accurate and timely administration of employee pay and related processes.
  • Lead the organization’s efforts to create a safe work environment; oversee management of Workers Comp claims; work with safety committee to identify and implement safety training opportunities.
  • Ensure that organization’s policies and procedures are administered consistently and are in compliance with state and federal regulatory requirements and laws; oversee completion and submission of required filings; conduct periodic internal audits of human resources processes and documentation including personnel files and benefits enrollment.
  • Build and lead a highly effective, collaborative, and customer-focused human resources team; regularly evaluate departmental processes and procedures to improve customer service.


  • Minimum of 5 years progressively responsible and diverse HR experience with 3 years in a senior management role; SPHR certification (or equivalent) strongly desired.
  • Thorough knowledge of strategic human resources planning and human resource management principles; up-to-date with the latest human resources trends and best practices.  Successful experience with change management and DEI initiatives a plus.
  • Knowledge of all aspects of HR operations including staffing, organizational development, compensation, benefits, HRIS, training, performance management, employee relations, conflict resolution, coaching, facilitation. 
  • Strong interpersonal, communication and negotiation skills and the ability to work effectively with a wide range of people with diverse backgrounds required.
  • Proven ability to exercise sound judgment and discretion in establishing and maintaining good working relationships including managing difficult conversations and sensitive situations well; knows when to elevate issues to management/legal counsel.
  • Excellent communication skills (verbal, written, listening, presentation, negotiation, and facilitation) with both colleagues and vendors
  • Ability to work under pressure while managing multiple tasks/projects in a fast-paced environment and independently prioritize with high attention to detail.
  • Strong working knowledge of employment and benefits-related legislation and compliance, (e.g., COBRA, ERISA, FMLA/CFRA, San Francisco ordinances).
  • Knowledge of and experience with salary structure design and evaluation as well as benefit plan design and administration of benefit programs.
  • Successful experience leading performance management programs including staff evaluation and training; experience with performance management tool(s) strongly preferred.
  • Ability to think strategically, analyze problems, and develop creative solutions on organizational human resource issues; successful track record gaining support from executive team and implementing these solutions.
  • Must have the ability to educate, persuade and partner with all organizational levels with proven experience influencing with diplomacy while mentoring and coaching
  • Hired, developed and retained successful human resources teams.
  • Ability to foster trust and a collaborative, innovative, positive work environment.
  • Experience developing and monitoring a budget.
  • Experience working in a variety of work environments including non-profits.
  • Strong proficiency in Word and Excel; knowledge of PowerPoint and payroll processing software preferred.

SALARY: Based on qualifications and experience.

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holiday, vacation, and sick time.

TO APPLY: Please submit cover letter and resume to: ; use VP of HR, your name, in the subject line 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The San Francisco-Marin Food Bank is an Equal Opportunity Employer.