Adult Day Health Center Program Director

San Francisco, California
The hourly wage is $35.00 - $36.00 DOE
May 23, 2018
Jun 22, 2018
Focus Areas
Position Type
Full Time
Degree Level
Willingness to Travel
Not willing to travel
Experience Level


SteppingStone is San Francisco's largest provider of adult day health care.  Each of the organization's four centers provides an array of services, including nursing and personal care; medical social work services; meals and nutritional services; medication management; physical, occupational, and speech therapies; social and recreational activities; and round trip transportation via wheelchair accessible vans. SteppingStone serves over 300 ethnically diverse seniors and adults with disabilities each month.

Job Summary:

Under the supervision of the Administrator/Executive Director, the Program Director will supervise overall programming, and develop and maintain structured Adult Day Health Care program.  The Program Director will be the liaison between the Administrator/Executive Director and the Adult Day Program.  The Program Director will be responsible for personnel, administration and program operations and may be designated as Acting Administrator/Executive Director in the Administrator/Executive Director's absence.  The Program Director is a member of the multi-disciplinary team that reports to the Administrator/Executive Director. 

Duties and Responsibilities:

A.    Personnel

  • Supervise all staff
  • Recruit and hire staff under the direction of the Administrator/Executive Director
  • Provide orientation and training for newly hired staff
  • Oversee and complete annual evaluations of staff, and evaluations at the end of the introductory period for new employees
  • Provide staff with Employee Handbook and ensures their understanding of policies
  • Monitor contracts of consultants and supervises compliance with participant's plan of care
  • Terminate staff (with approval from the Administrator/Executive Director)
  • Coordinate and review independent contractor performance, monitors contract hours
  • Plan staff development, including in-service and annual staff training's
  • Plan for and conduct meetings for staff and multi-disciplinary team
  • Develop and update personnel manual to ensure compliance to state and funding regulatory bodies
  • Monitor time sheet, sick time and vacation
  • Review personnel charts for compliance         

B.    Administration

  • Knowledgeable of content and format to produce accurate and timely end-of-month reports
  • Maintain records for County and State reporting
  • Complete all necessary County and State reporting requirements
  • Maintain data required by funding agencies
  • Develop program activities within the SteppingStone budget parameters
  • Direct the accurate and timely submission of information required by Medi-Cal and other state agencies
  • Assist in developing and monitoring fiscal control systems, maintains accurate records and compiles statistical reports        
  • Monitor changes in Medi-Cal and other state bodies requirement's and adjusts SteppingStone policy for compliance
  • Coordinate all Medi-Cal requirements including accurate and timely TAR and IPC paperwork
  • Monitor participant case mix, ADA, and discharge data           
  • Develop and update ADHC policy manual
  • Update Medi-Cal and ADHC procedure manuals
  • Develop all paperwork and forms for services provision and tracking
  • Participate in long term planning, communicates agency vision
  • Perform site visits
  • Set and inform caregivers of SteppingStone policies
  • Coordinate UR committee and follow-up
  • Monitor all incident reports and grievance proceedings
  • Report center operations summary to Executive Director                                                                                                                       

C.    Program

  • Function as a liaison to community organizations
  • Monitor client Intake and Screening process
  • Monitor client and family condition
  • Provide counseling and support to families and caregivers
  • Determine client fee schedule
  • Facilitate and/or coordinates support groups
  • Coordinate family education and training
  • Develop and implement new service areas and projects
  • Coordinate and implement the day-to-day operation of SteppingStone's ADCRC and ADHC programs, including transportation services         
  • Ensure that services are adequate and appropriate, continually evaluates the participants changing needs and makes necessary program adjustments        
  • Monitor implementation of food program:  Complies with regulations, documentation and reimbursement
  • Monitor coordination of daily schedule and participant involvement and participation
  • Responsible for agency safety program, as listed as Safety Officer     
  • Obtain and maintain CPR and First Aid certification

D.      Community Relations and Coordination, Outreach and Marketing

  • Assist with marketing and outreach efforts
  • Provide technical assistance to professionals and service providers
  • Produce newsletter and other communication collateral

E.      Site

  • Responsible for safety and security for all sites
  • Responsible for maintenance and upkeep of all sites
  • Responsible for reviewing equipment, medical and program supplies and related items at all sites

F.      Other Duties as Assigned


Licensed as a clinical social worker; a Bachelor's Degree in a Human Service field; be a professional in the field of Nursing, Social Work, Physical, Gerontology, Occupational, Recreational or Speech Therapy, Psychology or have equivalent experience; be knowledgeable of the physical, mental, and social needs of the elderly; be experienced in supervising staff and program development; and have a demonstrable aptitude for working with elderly.

Experience in adult day support services and experience in the provision of counseling, support groups and assessments for individuals affected by dementia is preferred.  The Program Director must obtain CPR and First Aid cards and keep them current, must have a valid California driver’s license.

Working Environment:

Must be able to safely perform all physical and manual movements needed for job functions. Must be able to carry out job instructions promptly and willingly, and to follow established procedures accurately.  Must be flexible, positive and cooperative in solving problems and working with other staff in constantly changing and sometimes-stressful circumstances.

Salary and Benefits:

The hourly wage is $35.00 - $36.00 DOE and we offer a comprehensive benefits package that includes 100% employer-paid medical, dental, and life insurance; access to a vision and 403(b) plan; and paid vacation/holiday/sick leave.  We do not provide relocation for this position.

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