Bilingual Cantonese-English Intake/Program Coordinator - Housing Practice

Berkeley, California
Apr 19, 2018
May 19, 2018
Position Type
Full Time

The Housing Practice of the East Bay Community Law Center (EBCLC) is seeking a full-time Intake/Program Coordinator to assist with client intake and screening, and provide administrative support to staff attorneys. The ideal candidate enjoys substantial responsibilities in a fast-paced and dynamic work environment with competing priorities and deadlines. Applicants should be able to work in a team and independently, excel at time management, have strong interpersonal skills, and be highly proficient in both Cantonese and English.  

EBCLC is a non-profit legal services organization and the community-based clinical program for Berkeley Law School, committed to increasing justice through education and advocacy and building a culturally diverse workplace, centered on equity. With over 60 staff, 150 law students, and a $6 million annual budget, EBCLC is the largest provider of free legal advocacy in Alameda County, providing multimodal, collaborative, and holistic legal services to over 5,000 clients yearly and engaging in legislative and policy advocacy at the local and state level.

The Housing Practice is a fast-paced high-volume litigation practice that provides legal representation, advice and information to low-income tenants in Alameda County. 

Primary Responsibilities:

  • Screen individuals, over the phone and in the office for eligibility for services, assess legal issues, and provide or coordinate appropriate assistance
  • Provide administrative support to attorneys and law students with preparation, serving, and filing of legal pleadings (including preparation of exhibits and materials) in state court
  • Initiate, coordinate, and organize outreach and trainings with community-based organizations and social service agencies
  • Enter data into client database to ensure accurate accounting of information and services disseminated as required for grant or project reporting
  • Provide translation assistance and interpret for client meetings and interviews as needed 
  • Meet with clients and prepare paperwork under the supervision of attorneys 
  • Advocate on behalf of clients with city and state agencies and community-based organizations 
  • Additional tasks as assigned by Supervisor

Minimum Qualifications:

  • Two (2) years’ experience in an administrative, social or legal services environment; BA degree or Paralegal Certificate may substitute for experience requirement
  • Proficiency in Cantonese and English
  • Demonstrated proficiency with Microsoft Office Suite, and Google Docs. Ability to pick up new computer skills quickly.
  • Ability to work under pressure and with people in crisis, including people with mental disabilities, in an empathetic and professional manner
  • Strong verbal and written communication skills
  • Excellent organizational skills; ability to be detail-oriented, multi-task, set priorities, and work independently, but in close coordination with other staff
  • Demonstrated ability to work effectively with a diverse range of groups, including people of color, homeless people, immigrants, non-English speakers, people with mental disabilities, people experiencing domestic violence, law students, service providers, government employees, community partners, elected officials, and law school faculty 

Salary and Benefits:

Starting hourly rate for this full-time non-exempt position is $23.63 - $34.62 based on number of years of prior relevant experience, as dictated by EBCLC’s salary scale. 

Benefits include fully paid health insurance (medical, dental, and vision) for employees and their dependents, life and disability insurance, and generous paid leave (vacation, sick, and holidays); EBCLC also offers flexible spending accounts for qualified health, dependent care, and commute expenditures; and retirement options.

Professional development support includes membership in the relevant local, statewide and/or national associations, attendance at relevant conferences, as determined by EBCLC’s professional development policy and budget.

Application Procedures: 

Interested applicants should submit application materials by email to (include “Housing Intake/Program Coordinator” in the subject line) no later than Sunday, May 13, 2018. Application materials should include a cover letter, resume, short writing sample, and names/contact information for two professional references.

EBCLC is strongly committed to advancing justice through education and advocacy, and the need to transform legal service and legal education. Please take time to review EBCLC’s mission, vision, programs, and website, and ensure that your cover letter reflects how your background, experience, and expertise have prepared you to be successful in performing the responsibilities of the position. Additionally, EBCLC is committed to building a culturally diverse workplace centered on equity and providing an inclusive, welcoming, and culturally responsive environment for all members of our staff, volunteers, subcontractors, vendors, and clients. To achieve this goal, EBCLC works actively to improve our office climate, systems and structures, communications and community engagement to create an inclusive and respectful workplace that acknowledges and values differences.

Please address in your cover letter how your personal background or experiences, professional or otherwise, have prepared you to contribute to our commitment to cultural responsiveness and diversity amongst our staff.

We strongly encourage individuals from traditionally underrepresented communities to apply. EBCLC does not discriminate on the basis of race, color, religious creed, sex, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, military status, prior contact with the criminal justice system, or any other basis prohibited by law.

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