Historic House Manager

Location
Atlanta, GA
Posted
Sep 27, 2017
Closes
Oct 15, 2017
Job Function
Education / Teaching
Position Type
Full Time

The Atlanta History Center is looking for a highly motivated and results-oriented professional for the position of Historic House Manager.

This individual administers the day-to-day operations of the Atlanta History Center’s four historic houses – Margaret Mitchell House, Smith Family Farm, Swan House, and Wood Family Cabin – including, but not limited to administrative, supervisory, and clerical tasks, historic and museum-field research, training, leading tours, and collections care and cleaning.

The Manager is committed to achieving the shared goals of the Atlanta History Center in coordination with the Deputy Mission Officer, Historic House staff, and multiple departments and community partners.

The successful candidate is a strategic and innovative thinker, as well as a self-starter who demonstrates strong interpersonal, verbal and written communications skills, and energy, creative vision, and a sense of humor and charisma; has strong organizational and analytical ability, in addition to a positive attitude and human relations orientation; is an articulate and persuasive communicator, both verbally and in writing; is goal-oriented, and able to manage multiple tasks simultaneously and meet myriad deadlines; and possesses a strong sense of personal and professional integrity with the ability to exercise authority, and accept responsibility and accountability.

The successful candidate must to work independently, while consulting with the Deputy Mission Officer on a consistent basis and must demonstrate capacity to make sound recommendations and/or decisions in a fluid environment. The successful candidate must perform all essential job functions accurately and efficiently; be willing and able to develop and maintain professional and positive working relationships with supervisors, staff, managers, and constituents of the Atlanta History Center team; be able to exercise tact and diplomacy; work with tight deadlines; and produce first-rate, highly accurate work, with meticulous attention to detail. The successful candidate should have knowledge of and experience with different live interpretive methodologies. 

Responsibilities & Duties

  • Work collaboratively with AHC staff and key departments to understand the institutional objectives and strategies related to AHC mission and other activities
  • Establish and maintain good working relationships with colleagues, donors, volunteers, senior managers, and trustees, with an emphasis on tact, diplomacy, flexibility, collaboration, professionalism, and discretion
  • Develop a thorough knowledge of the Historic Houses and the collections therein
  • Work with the Deputy Mission Officer to implement interpretative plans; develop and conduct interpretive staff training assignments, including, but not limited to, historical content and context trainings, interpretive best practices, as well as improvisation and Museum Theatre performances
  • Work with the Deputy Mission Officer to research and create scripted tours and visitor experience material, and researches acceptable resources for interpreter use in coordination with AHC staff, including the Vice President of Interpretation and Director of Museum Theatre
  • Present factual, educational, and entertaining tours and demonstrative presentations; regularly reviews material in interpretive manuals and updates to ensure accurate presentations and refresh content for enhanced visitor experiences
  • Work with the Deputy Mission Officer and AHC staff to develop interpreter evaluations and interpretive assessments; initiate and conduct review system
  • Work with Deputy Mission Officer and interpretive staff to present engaging, hands-on visitor interactions
  • Research, create, and maintain appropriate touchable collection or props for interpretation and visitor interaction
  • Schedule staff and volunteer interpreters for daily shifts; schedule staff for Special Events and Development Events
  • Coordinate gardens-related interpretation and visitor activities with Goizueta Gardens staff relative to Historic House environments
  • Supervise collections care and cleaning in coordination with the Collections Manager
  • Coordinate school, group, and special tours in conjunction with Public Programs and Guest Services staffs
  • Enforce policies and procedures for the care and preservation of the Historic Houses and their collections during guided and self-guided tours as well as special functions, including Special Events, facility rentals, education programs, and photography sessions
  • Work in a cordial and professional manner with the public, AHC staff, volunteers, and interpretive staff
  • Understands and is prepared to respond to emergency situation
  • Other responsibilities as assigned

Qualifications

  • Minimum Bachelor’s degree required; background in History and/or Museum Studies preferred
  • One to three years of experience at a historic house, museum, or historic site preferred
  • This position has a standard five-day schedule: Tuesday, Wednesday, Thursday, Friday, and Saturday, and includes additional weekend and evening shifts
  • Excellent customer service and public speaking skills required.

Background Check Requirements

  • Satisfactory criminal background checks required