Registered Dental Hygienist (529)

Oakland, California
Jan 25, 2017
Feb 24, 2017
Job Function
Health / Medical
Focus Areas
Human Services
Position Type
Full Time

POSITION:  Registered Dental Hygienist (529)


REPORTS TO:  Dental Director

LOCATION: Multiple Native American Health Center, Inc. (NAHC)

2950 & 3124 International Blvd. Oakland, CA 94601, and School-Based Clinics in Oakland, and San Leandro

WORK HOURS:   Full Time, 40 hours per week, 100% FTE

STATUS: Exempt, Non-Union

Indian Preference Act: Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Section 472 and 473). Applicants claiming Indian Preference must submit verification of Indian heritage certified by tribe of affiliation or other acceptable documentation of Indian heritage.


The Registered Dental Hygienist (RDH) is a key member of the NAHC’s Dental department. The primary responsibility of the RDH is to provide dental cleaning services and general preventive dental care as permitted by licensure from the state of California. The RDH must be professional, objective, and have superior customer service standards.


All duties should be performed with excellence, high integrity and in accordance with the Dental Practice Act of California.

Clinical Responsibilities

  1. Perform all duties approved by the California Dental Board for a RDH with excellence and in accordance with the Dental Practice Act of California.
  2. Perform expanded duties under direct supervision of a dentist to the extent the law permits.
  3. Operate digital dental radiographic equipment for the purpose of oral radiography.
  4. Perform operatory disinfection, instrument sterilization and equipment maintenance procedures according to departmental policy.
  5. Provide prophylaxis, scaling, root planning, and curettage services to our patients. Provide fluoride treatments and apply pit and fissure sealants.
  6. Collaborate with dentists in determining a dental care plan for each patient.
  7. Evaluate patients with periodontal disease using diagnostic skills, periodontal probe, and periodontal evaluation electronic templates in the electronic dental record (EDR.)
  8. Complete charting of existing intraoral conditions into the EDR.
  9. Provide oral hygiene instructions to patients and parents/caregivers.
  10. Engage in outreach and dental treatment at NAHC’s satellite dental clinics and at NAHC’s collaborating agencies sites when assigned.
  11. Assist clinical staff in optimizing patient flow. This will include restocking items, sating patients, ‘floating’, and supporting other dental team members with patient care.

General Duties

  1. Attend regularly scheduled site meetings and trainings.
  2. Be knowledgeable on programs related to the dental department.  This will include grant scopes of work, insurances, etc.
  3. Work collaboratively with, and support the activities of the clinical data team, ensuring optimal accuracy and performance on clinical outcome measures.
  4. Collaborate with administration in addressing staff and member complaints.
  5. Participate in internal and external accreditation processes (i.e. CODA, AAAHC).
  6. Assist with preparation and corrective actions for State and Federal system audits.
  7. Maintain positive public relations with members, guests and staff.
  8. Member Care: Demonstrate understanding and apply working knowledge of safety policies and ensuring safe member practices.
  9. Employee Safety: Safely performs all duties; follows required protective protocols to ensure personal safety as well the safety of others.
  10. Must maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches.
  11. Quality Improvement: Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
  12. Work well under pressure, meet multiple and often competing deadlines. 
  13. At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community.
  14. Other duties as assigned by the Dental Director, Dental Clinic Manager, and assigned dentist.

Scope of Work

  1. Be able to see between 8-10 members per day, and complete accurate documentation within 72 hours of visit into the electronic dental record (EDR) system.
  2. Assist other providers as necessary, e.g., seeing members and processing refills.
  3. Work in conjunction with Dentist to ensure completion of medication refills for dental procedures before member is dismissed from visit.
  4. Be an active educator and available for consultation with dental team members, including dental externs, residents, hygienists, assistants, specialists and consultants and other integrative services team members. Maintain requirements of licensure, DEA certification and board certification if hired as board certified. Fulfill and maintain requirements for credentialing, privileging internally at NAHC and externally with payers and regulatory bodies.
  5. Provide comprehensive, high quality dental services to members, regardless of age, sex, gender identification, income, national origin or language.
  6. Provide care on Saturdays, after-hour clinics, as requested by Supervisor.
  7. Display the highest level of professionalism, integrity and a strong work ethic, serving as a model for all clinic staff.
  8. Consider individuals’ cultural, psychological, social and environmental factors in creating treatment/care plans.
  9. If assigned to a school based clinic, the following duties apply: Transport portable dental equipment and have a sound understanding of how to set up at offsite locations.


  1. Must have a current RDH license to practice in the state of California and have current dental radiology and CPR certificates.
  2. Must possess a calm and patient demeanor, have the ability to work well with children, the elderly, and those with mental and physical disabilities.
  3. Must be able to work extremely well in stressful situations, within a team and have superior customer service skills.
  4. Must be a self-starter, proactive, have high integrity and high attention to detail.
  5. Must be well organized, be able to set priorities appropriately and have the ability to make sound judgments.
  6. Must be aware of one’s own limitations and know when to ask for help or clarity.
  7. Must be able to handle day-to-day challenges confidently; be willing and able to adjust to multiple demands, shifting priorities, and to demonstrate flexibility.


  1. Experience using Dentrix, or another EDR system is desirable. 
  2. Three (3+) years’ experience working with vulnerable populations.
  3. Work experience providing customer service, and/or interacting with the public in a service-based position.
  4. Experience using Microsoft Office (i.e., Word, Excel, Outlook, etc.) is desired.


Native American Health Center (NAHC) considers our employees to be our most valuable resource and offers an excellent benefit package: competitive salaries, personal time off (PTO) or sick/vacation leave program, and an employer contribution 403(b) retirement plan to full-time regular status employees.  We also provide medical, vision, dental, flexible spending, group term and voluntary life insurance coverage for employees and their dependents—with a percentage of employee contribution for dependent medical premiums.

Note to Applicants: 

Please be advised a post job offer, pre-employment Physical and TB test are required as a condition of employment. Additionally, you may be asked to get a Department of Justice Fingerprinting clearance as a contingency for an offer of employment.  Criminal clearances are obtained to protect the welfare and safety of clients receiving services at NAHC.

EQUAL OPPORTUNITY EMPLOYER: Within the scope of Indian Preference, all candidates will receive equal consideration without regard to race, color, gender, religion, national origin or other non-merit factors.                                                  

Age Discrimination in Employment Act (ADEA): Native American Health Center abides by the mandates of the ADEA (protecting individuals 40 years and older) and considers age a non-merit factor in all employment decisions and considerations.

Americans with Disabilities Act (ADA):  Native American Health Center abides by the mandates of the ADA and considers disability a non-merit factor in all employment decisions and considerations.   Furthermore, NAHC will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities.