Aging & Health Resources Manager/Director- Area Agency on Aging (AAA)

Atlanta, Georgia
$86,779 - $150,199 (no SS deductions except for Medicare portion, approx. 1.45% of salary)
Dec 15, 2016
Jan 14, 2017
Focus Areas
Healthcare, Human Services
Position Type
Full Time
Degree Level
Experience Level

Aging & Health Resources Manager/Director- Area Agency on Aging (AAA)

                            Center for Community Services/Aging & Health Resources Division

OPEN DATE:  December 14, 2016

CLOSE DATE: Open until filled



The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the region’s success, including growth and development, transportation, water resources, services for older adults and workforce solutions. ARC is dedicated to unifying the region’s collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives, the provision of objective information and the involvement of the community in collaborative partnerships.

The Aging & Health Resources Manager provides leadership and strategic direction in the development and administration of programs to assure a comprehensive service delivery system that provides supports and services for older and disabled adults in the ten-county Atlanta region. The Aging & Health Resources Manager is responsible for developing and galvanizing a team of individuals who identify, analyze, and formulate possible resolutions to issues that affect older adults, disabled individuals and other vulnerable populations; analyzing and evaluating the effectiveness of the region’s resources in meeting the social, health and varied needs of older adults and other vulnerable populations; and helping to build collaborative partnerships across the region. The Manager is charged with growing the opportunities to serve the residents of the region; pursuing new and different funding streams, engaging with new partners and improving the business acumen of the Division.


  • Oversees the planning and administration of programs and services funded by the Older American Act, Social Services Block Grant and the State Home and Community Based Services Grants;
  • Provides oversight for the administration and implementation of various Medicaid funded programs;
  • Works with the ARC Manager of Community Development and others, to expand the Lifelong Communities Initiative (LLC) by overseeing the development and implementation of various initiatives;
  • Expands the role of ARC, the designated Area Agency on Aging (AAA), to serve as the regional center for aging and disabilities and a national leader for innovation in the field of aging, health and disabilities;
  • Leads the Aging & Health Resources Division, providing direct supervision to several senior staff and ensuring a collaborative, team oriented, high energy work environment for outstanding service delivery to both internal and external customers;
  • Engages and builds relationships with other partner agencies and local, state and regional stakeholders;
  • Develops and maintains relationships with the Director of the (state) Division of Aging Services and the Commissioner of the Department of Human Services;
  • Works in partnership with other ARC managers to integrate aging and health resources concepts into all aspects of ARC planning;
  • Makes presentations to Boards, staff committees, local governments, partner agencies, and other interested parties;
  • Provides policy and programmatic advice to ARC management, staff, Boards and committees;
  • Provides information and expert advice to the media, public, legislative groups and other organizations to articulate and advocate for the needs of older adults;
  • Prepares and supervises budget and monitors expenditures to ensure compliance with budget constraints and state and federal regulatory requirements;
  • Negotiates contracts with new partners, seek out new business lines to expand the resources available to serve older and disabled individuals in the metro area;
  • Builds and maintains a collaborative culture with county leaders to ensure high quality services are delivered to all aging and disabled constituents served throughout the 10-county region;
  • Perform other duties as assigned.


  • Knowledge of gerontology and the philosophy, delivery methods and service organizations of aging programs and services for older adults, and of social, economic, recreational, physical, and mental health needs of older adults;
  • Knowledge of program planning processes, methodologies, principles and practices of providing programs to older adults;
  • Knowledge of relevant federal legislation, rules, regulations, policies and procedures and the ability to interpret and apply them;
  • Skilled negotiator, critical thinker and problem solver, one who can represent ARC well with all constituencies and contacts;
  • Demonstrated experience in developing and maintaining alliances and partnerships with other organizations;
  • Demonstrated experience in effectively planning and managing teams to achieve specific outcomes;
  • Strong communication and interpersonal skills;
  • Ability to think strategically, creatively, and innovatively to address complex issues;
  • Ability to interact and foster open communications effectively with internal staff, Boards, the community, and a broad range of active stakeholders;
  • Ability to set priorities, meet deadlines and be flexible in a fast paced environment;
  • Proven track record for developing new funding resources from private, philanthropic, and public grants organizations.

MINIMUM QUALIFICATIONS (equivalent combination acceptable): 

  • Master’s degree in social work, public administration, gerontology or a related field
  • Eight (8) years of progressively responsible experience in the field of aging with particular emphasis on administration and both program development and delivery
  • Five (5) years of management experience



  • Certificate of Gerontology


In addition to the detailed examples of responsibilities and abilities contained herein, all employees of the Atlanta Regional Commission are expected to model behavior consistent with the guiding principles outlined in our Evolution Strategy. Specifically, incumbents are responsible for demonstrating work habits that are:

  1. Interdisciplinary by promoting professional and interpersonal connections and integration across functional disciplines;
  2. Holistic by seeking expertise within the team, Division, or Agency to produce his/her work output, and demonstrating a strong understanding of and support for interrelationships between their work and the work of others in the team, Division, or Agency;
  3. Actionable by continuously striving to improve his/her capabilities to produce sustainable outcomes, and displaying a strong need for achievement and a high energy level to attain goals;
  4. Outcome Based by taking the initiative to meet goals and expectations, and consistently striving to produce tangible results with significant visible impact, and; 
  5. Targeted toward Ensuring Colleagues' Success by willingly and deliberately providing his/her expertise to others in an effort to build and sustain effective internal and external working relationships, and by modeling behaviors that consistently demonstrate concern for colleagues' success, needs, respect, trust and integrity. 

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