CHIEF EXECUTIVE OFFICER

CHIEF EXECUTIVE OFFICER

ETHOS

JAMAICA PLAIN, MA

ABOUT THE ORGANIZATION

Ethos is a private, not-for-profit organization that promotes the independence, dignity, and well-being of the elderly and disabled through the coordination and delivery of high-quality, affordable home and community- based care. Headquartered in Jamaica Plain, Ethos’ mission is to support family caregiving, foster a thriving community, and to integrate diversity and inclusivity.

Founded in 1973 as Southwest Boston Senior Services, the organization served as the city’s neighborhood- based not-for-profit organization devoted solely to keeping the elderly and disabled at home. One year later, it began operations out of a Roslindale storefront with a staff of four and funding for one elder lunch site and a Meals on Wheels route.

In 1997, after a period of exponential growth, Southwest Boston Senior Services changed its name to Ethos. Today, Ethos is a vibrant, diverse community of 150-employees and nearly 500 volunteers. Driven by self- determination and the mission to serve the elderly and disabled, Ethos is a state Aging Services Access Point (ASAP), an Elder Nutrition Project, and a Long-Term Care Ombudsman. Despite years of growth, Ethos remains rooted in the principles of care, compassion, and community that guided its founders.

Innovative, savvy, and committed, Ethos has achieved significant milestones over its forty-six-year history, receiving accolades from the MetLife Foundation and Root Cause and, in 2010, was featured in Gen Silent, a nationally acclaimed documentary on LGBT aging. A trend-setter and innovator in elder and disability services, Ethos has made notable contributions to supporting innovation, diversity, and inclusion within the elder care space, including launching Boston’s first-ever collaboration between City Hall and Boston ASAP to support elder nutrition city-wide; the Boston Elder Nutrition Program; founding the first “Haitian-friendly” service center, Sant Grandet; and opening New England’s first “LBTBQ-friendly” elder lunch sites, Café Emmanuel, Out2Brunch, Out4Supper, Café Pride, and AgeWell Equality. Ethos was recently tasked with providing 2.1 million meals through the Meals on Wheels program.

Additionally, Ethos:

• Funnels $22 million each year into neighborhoodeconomies;
• Funds jobs for 2000 direct careworkers;
• Through their workforce interfaces withunions;
• Engages 500 localvolunteers;
• Supports 4,000 local elders and disabled people;
• Promotes neighborhood-based solutions to aging in place (AgeWell West Roxbury; JP@Home; AgeWell;Equality).

For more information on Ethos, please visit https://www.ethocare.org/.

THE OPPORTUNITY

A champion of diversity and inclusion, the Ethos Chief Executive Officer (CEO) will be responsible for providing vision, leadership, and direction for the organization’s thriving programs, services, and activities. Reporting to and seeking guidance from the Board of Directors, the incoming CEO will be a visionary who will oversee the organization’s strategic direction, organizational status and reputational well-being. The successful CEO will also provide financial stability, contractual and regulatory compliance, and superb program performance and quality. The CEO will directly supervise the Chief Financial, Operating and Development/Community Relation Officers and represent Ethos in fundraising endeavors as well as public events. It is anticipated that the successful CEO will continue to build on the strong Ethos foundation by fostering an inclusive team environment and a dynamic culture.

As an advocate and an ally for the communities served, the CEO will build upon the organization’s successes by developing and implementing strategies to maximize revenue growth through legislative advocacy, fundraising, and business development. This leader will oversee all operations and insure a seamless alignment with the Aging Service Access Point (ASAP) network, Elder Nutrition Project and any other designation critical to the Ethos community.

Key responsibilities of the CEO include:

Vision and Leadership:

• In collaboration with the Board of Directors, the CEO will develop the organization’s vision and oversee its strategic direction;

• The successful CEO will keep the Board of Directors informed of the organization’s strengths, weaknesses, successes and challenges. The CEO will alert the Board of Directors of any external and/or internal trends and developments which may affect the status, well-being and/or reputationof theorganization;
• Effectively tracks all program activities, highlights and celebrates successes, identifies and addresses areas of growth, and provides solutions-oriented oversight of the changing needs and best practices in the elder and disability careecosystem;
• Develops strategies to address elder and disabled person needs, especially among hard-to- reach, difficult-to-serve, stigmatized, marginalized or other at-risk elders and individuals with disabilities;
• Promotes partnerships and collaborations among external partners (i.e Mass Home Care Association, EldercareAlliance);
• As the face of Ethos, advocates before all key stakeholders and funders, including the state Legislature, state Executive Office of Elder Affairs, City Council, the Boston Aging Strong Commission and relevant philanthropies, donors and business partners;
• As Ethos’ key spokesperson, advocates for progressive and innovative policy changes withelected officials, media and keystakeholders. Is familiar with the Strategic Plan and is guided by the vision and goals laid out in thisimportant document.

Development & Growth:

• Maximizes revenue growth through advocacy, fundraising and effective social entrepreneurship;

• The Chief Development and Community Relations Officer will report to theCEO;
• Effectively advocate with all funding source; including the state Legislature, the Mass. Executive Office of Elder Affairs, the Boston Aging Strong Commission and relevant philanthropies, for the advancement of the organization’s mission and goals. This would include all forms of fundraising such as corporate, foundations, individual giving and grant writing. Manages the necessary resources to successfully advocate for desiredoutcomes;
• Leads Ethos’ fundraising efforts to increase annual fundraising and developmentgoals;
• With a creative eye, innovates and enhances existing programs and business ventures, to attract financial support and growrevenues;
• Through collaboration, social enterprise, and strategic networking, expands the network philanthropy, fundraising, and partnership to leverage Ethos’ role as a leader in thefield.
• Raises the brand recognition and profile of Ethos. Ensures that all revenue growth strategies and activities are adequately supported by up-to-date and relevant marketing and communication strategies andtechniques.

Additional responsibilities include, oversight in the following areas:

Financial Management & Acumen:

• Ensuring the overall financial stability of Ethos;

• The Chief Financial Officer reports to theCEO;
• Produces Ethos’ annual budgets to the Board of Directors, providing timely, accurate financial status reports required to fulfill all fiduciary responsibilities;and
• Provides financial oversight of Ethos’ operations by best in practice financial controls and auditcompliance.

Program Operations:

• Ensuring high quality performance ofEthos;

• The Chief Operating Officer reports to theCEO;
• Provides strategic leadership for programs by supplementing contractual or grant-basedobligations and standards with best practices in thefield;
• Facilitates a thriving, grant-writing program to sustain grow programoperations;
• Provides a streamlined, well-maintained designation, including (ASAP) network, Elder Nutrition Project,etc.;
• Clearly defines standards, goals, benchmarks to ensure high-quality programs and activities;
• Capitalizes on operational successes while promoting a culture of cutting-edge, community- responsiveneeds.

Human Resources Management:

• Ensuring employee and volunteer relations comply with applicable laws, regulations and agreements, exemplifying best practices;
• Cultivates a diverse, inter-generational workforce in the ethos of care, compassion, and community;
• Works intentionally to build strong and productive teams, high retention rates and a culture inclusion.
• Ensures employee and volunteer relations comply with applicable laws, regulations andagreements and exemplify prevailing bestpractices;
• Drives a holistic, ongoing talent acquisition process to recruit, assess, hire, and retain a diverse team of staff andvolunteers;
• Provides thought-leadership for case manager pipeline recruitmentinitiatives;
• Fosters a culture of professional growth through coaching, mentoring, and professionaldevelopment through annual performance reviewcycles;
• Oversees collective bargaining negotiations;and
• Works effectively with unions, asnecessary.

Facilities Management:

• Ensuring the Ethos workplace promotes respect for employees and further enhances the organization’s reputation as forward thinking;
• Regularly assesses and addresses facility needs in relation to changing legal, environmentaland technologicalconditions;
• Negotiating leases, major equipment purchases, and other facilities expenses with diligentfinancial controls andprotocols.

Transparency and Accountability:

• Ensuring that the Ethos performance is accountable and transparent to the Board of Directors and key stakeholders. Additionally, encourages appropriate input from key staff;
• Promotes a culture that exhibits the highest level of candor, openness, and authenticity with the Board;
• Provides regular, written reports on the organization’s operations, external trends and strategic opportunities andchallenges;
• Makes recommendations to the Board Directors and implements directives from the Board of Directors;
• Produces clear, concise, annual work plans and submits sufficient data and information to the Board of Directors to enable it to complete annual evaluations of the CEO’sperformance;
• Develops an internal leadership team and solicits input around organizational operations, external developments and strategicchallenges;
• Ensures organizational achievements and activities are regularly promoted through variousmedia.

CANDIDATE PROFILE

Ethos’ founders were a grassroots coalition of community activists and social services providers with a pioneering vision to empower the elderly and disabled by providing alternate, quality models of care. The incoming CEO will carry on the Ethos legacy using creative, innovative solutions to solicit and identify new streams of philanthropic support; actively and enthusiastically promotes Ethos programs, events, and accomplishments; network enduring partnerships across a wide range of critical stakeholders; and passionately keeps Ethos at the forefront of local efforts to support and empower the elderly and disabled.

A Bachelor’s degree is required; an advanced degree in a related field is preferred (e.g. Social Work, Business Administration, Non-Profit Management). However, education does not take the place of robust/relevant work experience. Additionally, an ideal candidate will have the following professional and personal skills, competencies, and characteristics:

• At least five years in the senior management an organization of similar size and complexity, preferably anon-profit;
• Track record of success in moving mission-driven organizations to the “next level” ofsuccess;
• Demonstrable fundraising skills in all areas of fundraising including individual and corporategiving, state and federal funding as well asgrants;
• Nuanced understanding of the greater Boston social, political, and economical landscapeincluding experience with unions;and
• Familiarity with human services delivery systems, especially for the elderly and disabled, ispreferred.
• Ongoing curiosity and track record of overseeing innovativeprograms;
• Inclusive and transparentdecision-maker;
• Innovative and entrepreneurial spirit; out of the boxthinker;
• High level of personal integrity with a deep commitment to transparency, accountability,collaboration, teamwork, cultural competency and socialjustice;
• Deep understanding of social justice issues with a keen understanding of the intersection of race, class, and social identity and their relationship with socialservices;
• Unwavering commitment to continuouslearning;
• Clear sense of individual and collectiveaccountability;
• Experience with the oversight and management highly complex budgets involving multiple funding sources;
• Proven ability to learn new systems, programs, environments and obligationsquickly;
• High degree of comfort navigating complex politicalsystems;
• Experience developing and implementing legislative/ advocacy campaigns, preferably at the state or local levels;
• Exceptional communications skills; articulate public speaker with a polished professionaldemeanor and superb verbal, written and technologyskills.
• Track record of working with a board with an eye towards building the board to the nextlevel.
• Ability to engender trust, advance equity, and address systemic issues.

CONTACT

Ethos is an Equal Opportunity Employer. We go beyond accepting difference to celebrating, supporting and thriving on it for the benefit of our organization and the communities we serve. We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone. Ethos strives to establish and maintain an equitable and accessible work environment that is inclusive and supportive of a workforce that reflects the rich diversity of our country and the people we serve.

Ethos has engaged Maureen Alphonse-Charles and Malissa Brennan of Koya Leadership Partners to lead this search. To express your interest in this role, please submit a compelling cover letter and resume here. All inquiries and discussions will be considered confidential.

ABOUT KOYA LEADERSHIP PARTNERS

Koya Leadership Partners is a national retained executive search and human capital consulting firm that works exclusively with mission-driven organizations, institutions of higher education and social enterprises. We deliver measurable results, finding exceptionally talented people who truly fit the unique culture of our client organizations and ensuring that organizations have the resources and strategies to support them. For more information, visit www.koyapartners.com.