Client Services Coordinator

Position Title: Client Services Coordinator – part time 20 -25 hours per week

Salary Range:  starts at $15 per hour with increase commensurate with experience

Main functions:

Client Services Coordinator is responsible for coordinating client services with other team members.  The position is the main conduit through which a client enters into services and follows the client throughout their training period. 

Reports to:  

Duties:   Client/Teacher Support

• Create the documents to begin the client file process
• Coordinate information between contractor/grantor
• Act as a conduit of information both verbal and written among the teachers, contractors, and other staff
• Act as a conduit of information both verbal and written between clients and agency
• Keep client file up to date and in compliance with contractor guidelines
• Data Collection

Duties:  Client Services

• Meet and greet
• Provide information and resources
• Mail applications
• Primary phone contact

Duties:  General

• Keep file room neat
• Coordinate copier Maintenance
• Order supplies
• Contact person for computer issues
• Coordinate with volunteers
• Assist visually impaired employees as needed
• Keep contact lists updated

Working conditions:

• The agency is open Mon – Thurs 8:30AM – 4:30PM and Friday by appointment only.
• This position offers flexible work days and hours.

Employment Requirements:

• Minimum of two years of experience as a Secretary / Administrative Assistant
• Proficient in Microsoft Office Products, email, Google Drive
• Good problem solving skills
• Ability to multi-task
• Ability to work with staff and clients on various levels
• Proficient spoken and written English
• Punctual, meticulous, accurate and reliable
• Courteous manners with the public
• Able to lift 20 pounds
• Able to stand for extended periods to file